ACCESSIBILITY STATEMENT
Last updated: 01.07.2026
1. General Provisions
OurExchangeClub values the accessibility and usability of the Website for all users, including people with visual, hearing, motor, cognitive or other impairments.
We strive to ensure and continuously improve the accessibility of the Website, guided by the accessibility criteria of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
This Statement describes OurExchangeClub’s approach to Website accessibility, potential limitations, user feedback and improvement procedures.
2. Accessibility Objectives
OurExchangeClub strives to make the Website as accessible and usable as possible for people using different devices, browsers and assistive technologies.
As part of our efforts to improve accessibility, we aim, in particular, to provide:
a) a logical structure for Website pages and clear navigation;
b) readable text and sufficient colour contrast;
c) clear labels for forms, buttons and key actions;
d) support for keyboard navigation, where possible;
e) accessible descriptions of images, fields and interactive elements;
f) clear presentation of errors, warnings and confirmations;
g) improved compatibility with assistive technologies.
3. Conformance Status
OurExchangeClub strives to bring the Website’s main pages, the registration process, core user account functions, the transaction creation process and the legal documents section into conformance with WCAG 2.1 Level AA criteria to the extent possible.
At the same time, certain sections of the Website, interactive functions, services provided by third parties, and payment or identification interfaces may not be entirely within OurExchangeClub’s direct technical control.
In such cases, we seek to work with the relevant service providers or implement reasonable alternative solutions to make services as accessible as possible to users.
4. Potential Limitations
Despite our efforts to improve accessibility, the Website may from time to time have accessibility limitations arising from technical factors, design, content or third-party services.
These limitations may relate, for example, to the browser version, device type, assistive technology, internet connection, payment system, identification service or an external blockchain/crypto wallet tool.
We cannot guarantee that all sections of the Website will operate entirely without disruption or in exactly the same way at all times and in every technical environment. However, we strive to respond to identified accessibility issues within reasonable timeframes.
5. User Feedback and Contact
If you encounter an accessibility issue while using the Website, are unable to read content in an accessible format, fill in a field, use a button, complete registration, view a document or perform another necessary action, you may contact us through the official communication channels listed on the Website.
Please include the following in your message, to the extent possible:
a) a description of the issue;
b) the name of the page or section where the issue occurred;
c) the device, browser or assistive technology used, if known;
d) a screenshot or other additional information, if this would help us investigate the issue.
We will endeavour to review your report and, where possible, offer a technical solution, an alternative means of communication or an appropriate improvement.
6. Changes
OurExchangeClub may update this Accessibility Statement from time to time to reflect technical, design, content, legal or operational changes to the Website.
The amended Statement is published on the Website and takes effect upon publication or on another date specified in the Statement.